Cancellation Policy

Please be advised that cancellations made up to 24 hours before a scheduled appointment via contact@inensystems.com or through the app will be processed without a penalty.

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. Cancellations made 24 hours or less before an appointment will be subject to a charge of half of the service rate. This includes appointments where our team is unable to access the property, is turned away, or the client is a no-show.

If Integrative Home Services cancels an appointment with less than 24 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

Senior Citizens above 65 years old, are able to cancel reservations under 24 hours without penalty.

You can cancel or reschedule an appointment by emailing us at contact@inensystems.com or on our app